Problem when trying to install theme

Home Forums Premium WordPress Themes Seasonal Pro Problem when trying to install theme

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  • #3150
    Giorgos
    Participant

    Hello, i just purchased the pro version and trying to upgrade my theme. i get the following error when trying to install the theme:

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Please advice

    #3152
    ShapedPixels
    Keymaster

    Sorry for late reply…just starting my day here.

    This usually means that you tried to download the original package file and WordPress is looking for the style.css file. You have to extract (double click on the file) the first download because inside that is the actual theme zip file that you install, which is where the style.css is found.

    #3167
    Christi Taber
    Participant

    Is the first download the one all the way at the bottom of the page?

    #3168
    ShapedPixels
    Keymaster

    Not sure what you mean by at the bottom of the page?
    Do you not have Seasonal Pro installed? Or, are you looking for the child theme for it?

    #3169
    Christi Taber
    Participant

    I speaking of the last one on the page in ‘Members’ and ‘Download Theme’ area.

    I just paid shapedpixels.com $39 for Seasonal Pro and when I went to the ‘Members’ and ‘Download Theme’ all there were are 3 downloads. I downloaded the last one but it doesn’t install. I then downloaded the other 2 on that page and they won’t install.

    #3170
    ShapedPixels
    Keymaster

    When you go to the main menu Members >> Downlad Theme, look down the page for “Seasonal Pro” and click on “View Releases” and then [b]version 1.2.5[/b], click on “[b]View Files[/b]” and there you can “[b]Download Now[/b]”.

    Extract the download package by double clicking on it, and then after this, you can install the [b]seasonalpro.zip[/b] file that is found inside that (providing that you don’t have Seasonal Pro already installed).

    If you are having trouble installing it, I can do that for you if you wish? If so, contact me from the footer link with your login info (link to login, username, and password).

    #3171
    Christi Taber
    Participant

    I did do that and there is no style.css. Plus I had started another post earlier about it not being compatible with Woocommerce. It shut my site down earlier today. Is there a way to fix that or am I wasting your time?

    #3172
    Christi Taber
    Participant

    Sorry. You answered. I am wasting your time. So sorry!

    #3174
    ShapedPixels
    Keymaster

    No worries… if you still need help installing Seasonal Pro (if it’s not installed), I can do that for you. I can even install the child theme for you as well.

    #3176
    Christi Taber
    Participant

    I sent you a message with the ‘Contact Me’ button below giving you the requested info. Thank you so much!

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